Why am I not receiving my 'Password Reset' email?

  • Why am I not receiving my 'Password Reset' email?

    Posted by Hamelin on February 14, 2023 at 3:20 pm

    It is very likely the registered email address with us through the Web Shop system does not match with the email address you are using, such as a typo mistake.

    If you are unable to reset your password, please let us know by sending us a message here or through our support email. You will need to provide your name and your recent purchase record so we can help you to update your email address. 😃

    Hamelin replied 1 year, 2 months ago 1 Member · 0 Replies
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