Terms of Service

AppRoom Terms Of Service

These Terms of Service govern your use of the AppRoom platform and all services connected to the approom.app platform, including, but not limited to Fortemont ID, Share Drive, Chat, LMS, eCommerce, CRM software products, websites, related mobile or desktop application and all integrations. (“Fortemont services”), provided by Fortemont.

Acceptance Of Terms

This Terms of Service document is an agreement you must accept in order to use AppRoom and Fortemont’s Services. This is a legal agreement (“Agreement”) between You and Fortemont trading as Fortemont (“Company”), for use of any of the Fortemont services which You selected or initiated. “You” refers to the individual who registered and/or provided in the Fortemont and AppRoom website his or her credit card or other payment mechanism for the Services or, if the Services are being purchased on behalf of an entity by an individual authorized to purchase the Services on behalf of such entity, then “You” refers to such entity.

If you are entering into this TOS agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these TOS In that case, the terms or shall also refer to such entity, its staff and its affiliates, as applicable. If you do not have such authority, or if you do not agree with this TOS, you may not use the Service. You acknowledge that this TOS is a contract between you and Fortemont.com, even though it is electronic and is not physically signed by you and Fortemont.com, and it governs your use of the Service.

Violation of any of the terms of service may result in the termination of your account.

Services

The Company may at its sole discretion modify the features of the Services from time to time without prior notice. Fortemont reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Fortemont.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

If any users send us any feedback or suggestions regarding the Service, you grant Fortemont.com an unlimited, irrevocable, perpetual, free license to use any such feedback or suggestions for any purpose without any obligation to you.

Access To The Services

You will receive a password and account designation upon completing the Service’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Fortemont.com of any unauthorized use of your password or account or any other breach of security; and (b) ensure that you exit from your account at the end of each session.

You may not use the service for any purpose which is illegal or violates any laws in your jurisdiction, in the jurisdiction of Hong Kong S.A.R. or in any way that intentionally or unintentionally violates any applicable local, state, national or international law.

Any software associated with the Services is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.

Your Content And Data

We claim no intellectual property rights over the data and material you provide to the Service. All materials uploaded remain yours.

“Data” means any data and content you upload, post, transmit or otherwise made available via the Services including messages you send, files you upload, comments you make on files, profile information and anything else you enter or upload into the Service. Fortemont.com will make commercially reasonable efforts to ensure that all facilities used to store and process Your Data meet a high standard for security. 

In order for us to provide services to you, we require that you grant us certain rights with respect to your Data. For example, we need to be able to transmit, store and copy your Data in order to display it to you and your colleagues, to index it so you are able to search it, to make backups to prevent data loss, and so on. Your acceptance of this TOS gives us the permission to do so and grants us any such rights necessary to provide the service to you, only for the purpose of providing the service (and for no other purpose). This permission allowing us to use third-party service providers (for example Amazon Web Services) in the operation and administration of the Service and the rights granted to us are extended to these third parties to the degree necessary in order for the Service to be provided. Depending on the service, this may involve moving your data across jurisdictional lines, or across country borders. The Company will not share, disclose, sell, lease, modify, delete or distribute any Data provided by you in any manner.

The Company will also not view the Data provided by you except when given permission by you for the purpose of support.

You agree that Fortemont may include your business name in a list of Fortemont’s customers online and in print and electronic marketing materials in an appropriate fashion. If you’d prefer to not have your details included please email us at [email protected]

Conduct On Fortemont.com

You may not use the Fortemont and AppRoom Platform to:

• Upload, post, transmit, or otherwise make available any of Your Data that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
• Upload or transmit images that contain nudity, weapons, violence or drugs.
• Impersonate, or misrepresent your relationship with, any person or entity.
• Upload or transmit any Content that you do not have a right to make available, or that infringes any patent, trademark, trade secret, copyright, privacy, or other proprietary rights of any party.

You are solely liable and responsible for your interactions with other users. We reserve the right to monitor disputes between you and other users, but we have no obligation to do so.

We reserve the right to terminate any account that is in breach of these terms.

Billing

You are not obligated to purchase any of the Services. If You elect to purchase Service packages or additional Services, you may elect to provide a credit card or other payment mechanism selected by You.

You agree that the Company may charge to Your credit card or other payment mechanism selected by You and approved by the Company for Your Prepaid Account (“Your Account”) and all amounts due and owing for the Services, including service fees, subscription fees or any other fee or charge associated with Your use of the Services. If there are any annual, monthly or similar periodic fees for Your subscription, these fees will be billed automatically to the credit card designated during the registration process for the Services, or subsequently designated to the Company at the start of the subscription period and at the start of each renewal period, unless You terminate Your subscription before the relevant period begins.

Prices of all Services are subject to change at any time. The company will strive wherever possible to give advance notice. Such notice may be provided at any time by posting the changes to the Fortemont.com website or the Service itself.

All payments authorized by you into your account are final. There is no refunding of your account regardless of whether you use the Services or not.

In connection with your purchase and/or use of the Service you may be subject to taxes, including, without limitation, sales and use taxes, by any authority which has jurisdiction to impose such taxes. You agree that the obligation and payment of any such taxes shall be your sole and absolute responsibility, and you agree to indemnify Fortemont.com to the extent that Fortemont.com incurs any obligations or other liabilities in connection with such taxes.

You agree that in the event The Company is unable to collect the fees owed to the Company for the Services through your Account, the Company may take any other steps it deems necessary to collect such fees from you and that you will be responsible for all costs and expenses incurred by the Company in connection with such collection activity, including collection fees and legal costs. You further agree that the Company may collect interest at the lesser of 1.5% per month or the highest amount permitted by law on any amounts not paid when due.

Changing Your Service Level

Some services provided by Fortemont and AppRoom allow you to upgrade or downgrade your service levels.

If you upgrade your service level from one package to a higher priced package, the Company will charge you thus: If you pay monthly, your first payment will be the difference between the higher priced package and your current package price, whereby monies received by Company for your current package price is pro-rated based on the actual number of days until your scheduled monthly payment date. Your regularly scheduled monthly payment date will remain the same as your initial purchase date, with subsequent monthly charges at the higher package price.

If you purchase or upgrade additional services that are charged on a monthly basis, your first payment for those additional services will be the price of the additional services pro-rated based on the actual number of days until your next monthly payment date. Your scheduled monthly payment date will remain the same as your initial purchase date, with the full price of the additional services reflected in subsequent monthly charges. If you purchase additional services that are charged on an annual basis, your first payment for those additional services will be the full price of the additional service. The renewal date for such annual additional services will be the date of upgrade the subsequent year.

There are limited package downgrade options available and no refunds. Subscribers that wish to move from a higher priced package to a lower priced package must let the current service level expire then repurchase at the desired service level (or use the Free version if available).

Subscribers that wish to remove additional services from their account must let the current additional services expire first then repurchase any desired additional services. No refunds are available.

Cancellation Of Account

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by accessing the subscription settings panel in your settings page. PLEASE NOTE: This does not apply to Enterprise accounts.

All of your content will be immediately inaccessible from the Service upon cancellation. Within 30 days, all this content will be permanently deleted from all backups and logs. This information can not be recovered once it has been permanently deleted.

The Company, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your account. The Company reserves the right to refuse service to anyone for any reason at any time.

Abuse Of Features

The features made available through the Fortemont.com services are intended for the normal use of the software. Abuse of features may result in a ban or removal of service. (E.g: Do not use reply-by-email address in automated systems such as Google Alerts etc. Do not upload unreasonable amount of data through our system. Do not use our mailing services for spamming) RSS feeds used where Fortemont data is published publicly may be disabled. RSS feeds are intended for private consumption only.

In extreme cases, we reserve the right to temporarily suspend your account if your usage significantly exceeds the average usage of other Service customers and/or there’s a danger that your usage of the services is causing disruption to other users. We’ll always attempt to reach out to the account owner before taking any action except in rare cases where the level of use may negatively, immediately impact the performance of the Service for other customers.

No Reselling Or Use Outside Of Permitted Terms

Other than using the Services as permitted under the terms and conditions of this Agreement or other written agreements between you and the Company, You may not resell, distribute, make any commercial use of, or use on a time-share or service bureau basis.

Use Of Third Party Applications And API Access

If you elect to utilize any third party application in connection with your use of the Service, by doing so you are consenting to your Content being shared with such third party application. To understand how such third party application provider utilizes your Content and other information, you should review their privacy policy.

You expressly understand and agree that the Company shall not be liable for any damages or losses resulting from your use of the API or third-party products that access data via the API.

Abuse or excessively frequent requests to the Service via the API may result in the temporary or permanent suspension of your account’s access to the API. The Company, in its sole discretion, will determine abuse or excessive usage of the API. The Company will make a reasonable attempt via email to warn the account owner prior to suspension.

Proprietary Rights

The Company and/or its suppliers, as applicable, retain ownership of all proprietary rights in the Services and in all trade names, trademarks and service marks associated or displayed with the Services. You will not remove, deface or obscure any of the Company’s or its suppliers’ copyright or trademark notices and/or legends or other proprietary notices on, incorporated therein, or associated with the Services. You may not reverse engineer, reverse compile or otherwise reduce to human readable form any software associated with the Services.

Governing Law

These Terms will be governed by the laws of the Republic of Ireland, without regard to its conflict of laws principles.

Disclaimer limitation of liability

Disclaimer. Neither any opinion, advice or statement of us or our affiliates, licensors, suppliers, agents or visitors, whether made on our website or otherwise nor the results of any operation of the service by you constitute representations or warranties of us or give rise to any rights of reliance or otherwise for the benefit of you or any third party. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this website for the reconstruction of any lost data. We do not assume any responsibility or risk for your use of our service and the internet. Any and all services provided by us to you are provided “As is”, Without warranty of any kind. We disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, satisfactory quality and non infringement and all warranties that May arise from course of dealing, course of performance or usage of trade. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you. We and our affiliates, licensors, suppliers, and agents do not warrant that your use of our website or materials will be uninterrupted, error-free or secure, that defects will be corrected or that our website, the server (s) on which our website is hosted or our materials are free of viruses or other harmful components. Without limiting the generality of the foregoing, we hereby disclaim any and all liability for any damage to or other impact on your equipment, hardware, software, data or other information or materials, whether or not caused by or related to (either directly or indirectly) your use of the service, including but not limited to claims relating to faulty, malfunctioning or inoperable service.

Limitation of liability. In no event will we nor any of our affiliates, licensors suppliers or agents, nor our or their directors, officers, employees, consultants, agents or other representatives (“Indemnified parties”) , Be liable for any indirect, incidental, special, consequential or punitive damages or damages for loss of profits, revenue, business, savings, data, use or cost of substitute procurement, incurred by you or any third party, whether in an action in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages or if such damages are foreseeable. Your sole remedy for dissatisfaction with our website, materials or any linked site is to stop using them. The sole and exclusive maximum liability of all indemnified parties collectively for all damages, losses and causes of action, whether in contract, tort (including negligence) or otherwise, shall be the total amount paid by you, if any, to access or use our website or our materials. Your use of our website and any materials provided through our website is entirely at your own risk. You acknowledge that the limitations of liability in these terms and the allocation of risk herein are an essential element of the bargain between you and us, without which we would not have provided the service. Our pricing reflects this allocation of risk and the limitation of liability specified herein.

Errors. A possibility exists that our website or materials could include inaccuracies or errors or information or materials that violate these terms. Additionally, a possibility exists that unauthorized alterations could be made by third parties to our website or materials. Although we attempt to ensure the integrity of our website, we make no guarantees as to its completeness or correctness. If a situation arises in which our website’s completeness or correctness is in question, please contact us via our contact information provided on our Support page of the website with, if possible, a description of the material to be checked and the location (url) where such material can be found on our website.

If you have any questions regarding this agreement or if you wish to discuss the terms of service contained herein please contact Fortemont using the contact details at our Contact page.

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Privacy Policy

Business Privacy Policy

This privacy policy sets out how Fortemont.com and any related products, services, apps or integrations uses and protects any information that you provide when you use our products Fortemont Business App, Shared Drive, LMS, eCommerce, CRM, any of our mobile or desktop app offerings and all of our integrations with third party apps and services.

Fortemont.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our products, then you can be assured that it will only be used in accordance with this privacy statement. This policy is effective from 19th March 2021.

What we collect

We may collect certain information that we need in order to provide you with the business service and products that you receive from us. The information may include the following:

• Name and job title.
• Telephone number
• Business name
• Business address
• Business telephone number
• Email address
• IP-address
• Location data

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We will communicate with individuals using our products based on their usage type and their communication preferences, as described here:
  • Free Trial Users: We will support your free trial experience by sending you product and service-related announcements via email regarding technical or administrative issues considered valuable or essential to your continued ability to use the product/service e.g. free trial ending notifications. However, if you do not wish to receive these please unsubscribe by clearly following the “unsubscribe” instructions at the bottom of any email you receive or by emailing us at [email protected]
  • Paid Users (including customers on a Free plan): From time to time, we may send you technical notices, updates, security alerts, and support and administrative messages and subscription alerts. These emails are not promotional in nature. If you have opted-in to receive email communications, we reserve the right to send email communications (regarding promotional offers, events, invites) from time to time in accordance with your communications preferences. Users who receive these marketing materials can opt out at any time. If you do not want to receive marketing materials from us, you can opt-out by clearly following the “unsubscribe” instructions at the bottom of any email you receive or by emailing us at [email protected]
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.

Additional Limits on Use of Your Google User Data: Notwithstanding anything elsein this Privacy Policy, if you provide the App access to the following types of your Google data, the App’s use of that data will be subject to these additional restrictions:

• The App will only use access to read, write, modify or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read,and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
• The App will not use this Gmail data for serving advertisements.
• The App will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the App’s internal operations and even then only when the data have been aggregated and anonymized.
• The App use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

For more information on our use of cookies, please read our Cookie Policy.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at [email protected]. We will promptly correct any information found to be incorrect.

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